Email and Messaging Glossary!!!

E-mail and Message Definitions:

Anonymous E-mail:

E-mail that has been directed to a recipient through a third-party server that does not identify the originator of the message.

Anti-spam Cocktail:

A spam cocktail (or anti-spam cocktail) is the use of several different technologies in combination to successfully identify and minimizespam.

Backscatter Spam:

Backscatter spam, also called misdirected bounce spam or NDR spam, is a strategy for sending unsolicited email messages that takes advantage of the fact that certain types of mail transfer agent (MTA) programs return the entire message to the sender if the recipient's email address is invalid.

CoBrowsing:

Collaborative browsing (also known as co-browsing) is a software-enabled technique that allows someone in an enterprise contact center to interact with a customer by using the customer's Web browser to show them something.

CUSeeMe:

CUseeMe is a low-cost product for Internet videoconferencing. Each user installs the CUseeMe software and, assuming they have an Internet connection, can then have person-to-person or group discussions.

CrackBerry:

CrackBerry is a nickname for the BlackBerry handheld device. The nickname reflects the compelling nature of the BlackBerry, which allows the user to get and send email messages anywhere with wireless coverage.

CyberBullying:

Cyberbullying is the use of e-mail, instant messaging, chat rooms, pagers, cell phones, or other forms of information technology to deliberately harass, threaten, or intimidate someone. Cyberbullying is often done by children, who have increasing access to these technologies.

Eavesdropping:

Eavesdropping is the unauthorized real-time interception of a private communication, such as a phone call, instant message, videoconference or fax transmission. The term eavesdrop derives from the practice of actually standing under the eaves of a house, listening to conversations inside.

Flaming:

On the Internet, flaming is giving someone a verbal lashing in public. Often this is on a Usenet newsgroup but it could be on a Web forum or perhaps even as e-mail with copies to a distribution list. Unless in response to some rather obvious flamebait, flaming is poor netiquette.

Computer Forensic:

Also called cyberforensics the application of computer investigation and analysis techniques to gather evidence suitable for presentation in a court of law

GIGO:

Garbage In and Garbage Out

Grawlix:

A grawlix is a sequence of typographical symbols used to represent a non-specific, profane word or phrase. Here's an example of a typical grawlix:

#@$%*!